Not all scooters are made equally, so we often have to quote first. As a base rate, we charge $60 for 30 minutes of labour, plus parts to replace a tyre and/or tube. Some scooters can take longer due to how they are made with farings and accessories. Some can take over an hour to replace a tube.

We encourage our customers to make bookings so we can carry out repairs in a timely manner, especially during busy periods. To make a booking for repairs, you can either book online, call us on +61 0755 221 847 or send through an email with the following information:
Your full name
Contact number
Product details such as brand, name and model information (if available)
Summary of the issue
Preferred workshop location and your availability (days/dates)
We'll get back to you at the earliest.

For minor repairs like tyres and tubes, we try our best to have them completed within 24 hours. Other repairs which include diagnostics and ordering parts may take longer.  

Yes, we do fix the Dragon brand. Unfortunately we cannot always obtain all the spare parts for Dragon scooters. However, our mechanics can advise on what parts we can obtain when diagnosing.

We service all of the brands we sell along with an additional few depending upon the availability of parts. For more detailed information you can call us on +61 0755 221 847 or get in touch with us via email.

Some repairs may take more than 48 hours due to several factors such as stock and staff availability. The best way to find out the exact ETA of your repairs is to contact us.

In our smaller stores like Burleigh Heads, we don’t have the ability to have extra mechanics for same day tyre repairs. We encourage our customers to come to one of our larger stores for same day tyre repairs, such as Southport store at 14 Olympic Cct.  

For minor repairs like tyres and tubes, we try our best to have them completed within 24 hours. Other repairs like diagnosing may take longer depending on if parts need to be ordered.  

Flat tyres can occur unexpectedly, often at inconvenient times. They are commonly caused by debris found on roads and sidewalks. Our priority is to identify the cause of the flat tyre and provide you with preventive measures. If the flat tyre is attributed to a product fault that we installed, we will replace it at no cost to you.

You can book online here, call us or send us an email with the preferred days, closest location, full name, contact number, name/brand of model and summary of what is happening or needs to be repaired

Not all brands and models of ebikes and escooter use the same brake pads/brakes. It is best practice to make a note of the brake system brand specific to your device. If you don't have this information, you can show one of our technicians or mechanic a picture of the brake pads and/or caliper so we can assist you.

Our technicians and mechanics maybe available on call subject to workload. Even so, without a physical inspection, they would only be able to offer limited advice. Therefore, we encourage our customers to visit our store/workshop for comphrensive diagnostics and advice based on the same.

We can often guess the correct size you need just by the brand of the scooter and tyre. To get the exact tyre or tube you need, please note all the sizes and numbers on the side of the tyre. Also, take note of the shape and size of the valve. A picture will help us find the correct item you need.  

An industry standard for chargers does not exist. It is very important to get the correct charger for the application. Please note the type of charging port, the voltage of the battery and the capacity of the battery. Without this information, we are unable to supply the correct charger.