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Smartmotion Bikes

Frequently Asked Questions

Can you ride Smartmotion in the rain?

Smartmotion is a brand of electric bicycles, known for their quality and performance. Most electric bikes, including Smartmotion models, are designed to be ridden in rainy conditions, as they are equipped with water-resistant materials. However, it is important to keep in mind that the motor and battery should be protected from water exposure, since excessive exposure to water can damage the electrical components of any electric bicycle. If you plan to ride a Smartmotion electric bicycle in the rain, it's advisable to take precautions and use your judgment. Riding at a moderate pace, avoiding deep puddles or flooded areas, and being cautious around slippery surfaces can help minimize risks. Avoid submerging your electric bike in deep water or using a jet wash to clean it to prevent damage.

Where are Smartmotion bikes made?

Smartmotion bikes are designed and developed in New Zealand. The company, Smartmotion Bikes Ltd., is based in Christchurch, New Zealand. While the design and development take place in New Zealand, the production and manufacturing of the bikes are done in China. Smartmotion works closely with their manufacturing partners to ensure the quality and performance of their electric bicycles.

Who make the motors for Smartmotion?

Smartmotion electric bicycles are equipped with motors from Motinova and DAPU, leading manufacturers of electric bike components. They are known for producing high-quality electric bike motors and other related components. Smartmotion utilizes their motors in their electric bike models to provide reliable and efficient electric assistance for a smooth riding experience.

How much do SmartMotion electric bikes cost?

Lower-end models or basic versions of Smartmotion electric bikes can be found in the lower price range, typically starting around $1,999 to $2,499 AUS. Mid-range models with more advanced features and components are usually priced between $2,699 and $3,000 AUS. Higher-end or premium models with top-of-the-line specifications may cost around $3,500 to $6,499 AUS.

What is the best Smartmotion eBike?

Determining the "best" Smartmotion electric bike is subjective and can depend on individual preferences, needs, and riding styles. Smartmotion offers a range of electric bike models, each with its own unique features and intended purposes.

Smartmotion eCity: The eCity model is designed for urban commuting and offers a comfortable, upright riding position. It is well-regarded for its reliability and practicality, with features like integrated lights, a rear rack, and fenders.

Smartmotion Pacer: The Pacer is a versatile electric bike suitable for both commuting and off-road adventures. It features a robust frame, powerful motor, and wider tyres for improved traction and stability on various terrains.

Smartmotion MidCity: The MidCity model is a mid-step electric bike, making it more accessible for riders who prefer a lower standover height. It combines comfort, performance, and practicality, making it suitable for urban commuting and recreational riding.

Smartmotion X-City: The X-City is designed for off-road and trail riding. It features a suspension fork, knobby tyres, and a more rugged build to handle rougher terrains with ease.

Smartmotion E20: The Smartmotion E20 is a folding, compact and lightweight electric bike designed for urban commuting and city adventures. It features a smaller frame size and wheels, making it agile and easy to maneuver in urban environments. The E20 is known for its compact design, affordability, and practicality.

Smartmotion Hypersonic Neo: The Hypersonic Neo is a high-performance electric bike designed for speed and sporty riding. It features a powerful motor, larger battery capacity, and a sporty frame geometry. The Hypersonic Neo is suitable for riders who seek a thrilling and fast-paced electric mountain bike experience.

Smartmotion Hypersonic Neo Ultra Edition: The Hypersonic Neo Ultra Edition is an upgraded version of the Hypersonic Neo. It offers enhanced features such as an upgraded motor, larger battery capacity, and high-end components, such as Shimano and Rockshox. The Ultra Edition is designed for riders who want top-of-the-line performance and advanced features in their electric mountain bike.

Ultimately, the best Smartmotion electric bike for you will depend on your specific needs, such as your riding style, terrain, distance, and budget. It's recommended to test ride different models, consider your priorities, and consult with authorized Smartmotion dealers to find the electric bike that best aligns with your requirements.

What is the cheapest SmartMotion electric bike?

The cheapest Smartmotion bike is the Essence, for $1,999.

How fast does a SmartMotion bicycle go?

The maximum speed of a Smartmotion electric bike depends on various factors, including the model, motor power, rider weight, terrain, and assist level selected. While specific speeds may vary, most Smartmotion electric bikes are designed to reach a top speed of around 35 kilometers per hour under electric assistance.

It's important to note that electric bikes are typically designed to provide assistance while the rider pedals, rather than being solely throttle-controlled like a scooter or motorcycle. The electric motor assists the rider's pedaling effort, and the speed achieved will depend on factors such as the level of pedal input and the selected assist mode.

Furthermore, the speed of an electric bike may also be subject to local regulations and laws, as different regions may have specific speed limits for electric bicycles. It's essential to familiarize yourself with the legal requirements and restrictions in your area regarding the maximum speed of electric bikes. In Australia, it is legally mandated that an electric bike with pedal assist should have a maximum speed of 25km/h.

How long does the battery last on a SmartMotion eBike?

The battery life of a Smartmotion electric bike depends on various factors, including the model, battery capacity, assist level used, terrain, rider weight, and riding style. Smartmotion electric bikes are equipped with lithium-ion batteries, which are known for their energy efficiency and long lifespan. The range or distance that can be covered on a single battery charge varies among models but is commonly between 48 to 96 kilometers. However, it's important to note that this is an estimate, and actual range can be influenced by factors such as terrain (hills vs. flat roads), wind conditions, temperature, and how much electric assistance is used.

Using higher levels of electric assistance or riding in hilly terrain will consume more battery power and reduce the overall range. Conversely, riding in lower assist levels or on flat terrain can help extend the battery life.

Smartmotion electric bikes have different levels of assist that allow riders to choose the amount of electric assistance they desire. By selecting a lower assist level or utilizing the bike in pedal-only mode, riders can conserve battery power and extend the range of their electric bike.

It's worth noting that battery performance may degrade over time as the battery undergoes regular charge and discharge cycles. However, lithium-ion batteries, when properly cared for, can have a lifespan of several years before experiencing significant degradation.

How long does it take to re-charge a SmartMotion eBike?

The charging time for a Smartmotion electric bike can vary depending on the model, battery capacity, and the charger used. Generally, the charging time for Smartmotion electric bikes with standard chargers is around 4 to 6 hours.