All orders are dispatched within 3–5 business days from our Gold Coast Showroom, this is followed by a transit time frame.

For Standard Shipping, we offer free delivery on orders over $99, excluding bikes and bulky items (shipped by carrier not post). Orders under $99 will incur a $9.90 flat shipping fee. Excludes WA, NT and remote areas.

If you need your order sooner, our $14.00 Express Shipping is available for non-bulky items, usually arriving next business day in metro areas. Excludes WA, NT and remote areas. Please note, express shipping is not available for ebikes, escooters and other bulky items. 

Bulky items are shipped by carrier not post, hence may take longer to arrive than non-bulky items. 

We also offer a Click & Collect service, allowing you to order online and conveniently pick up your items in-store at no extra cost. Make sure to collect your order within 7 business days from when you're notified that your order is ready.

For products available for pre-order, please check the ETA provided for stock availability. The ETA indicates when stock will be ready, not the delivery date. Once stock is available, your order will be processed, and standard shipping times will apply.


Please Note:
For orders valued over $500, we conduct security checks before confirming the order. This process involves our team reaching out to the customer via email or phone. The stated delivery timeframes apply only to confirmed orders. Please keep this process in mind when placing your order, as any delays in completing the security check may extend the order confirmation and delivery timelines.

The time frames mentioned above may be affected by stock availability and delays from suppliers.

While every attempt will be made to follow the deadlines outlined above, occasional inconsistencies in logistics and stockouts may occur.